E-Commerce

E-Commerce

E-Commerce is the processing of orders and payments over the internet and other computer networks within Florida Gulf Coast University.  E-Commerce can be accomplished through the use of online or in-person stores where consumers can purchase items sold at the various locations throughout the University.  All E-Commerce activities of the University operate within approved University accounts.

TouchNet

Florida Gulf Coast University utilizes TouchNet to centralize its E-Commerce activities.  TouchNet is a commerce management solution that seamlessly integrates with the University’s accounting system Banner Student which integrates with Workday Finance, making campus e-commerce transactions smooth, secure, and transparent. 

TouchNet software products used for the University’s e-commerce needs are Marketplace POS, Marketplace, and Mobile Marketplace.  These payment systems meet all PCI Data Security Standards  and enable FGCU to offer a consistent, streamlined approach to E-Commerce.   

TouchNet Marketplace POS

Marketplace POS is a Point-of-Sale application which provides the University departments with the ability to accept credit cards as a means of payment for products and services at a physical location outside of the Cashiers’ Office.  The department will maintain a register for cashiering sessions at their on-campus store, and add products to its inventory for purchase. University departments that are interested in setting up a cashiering station at their location should peruse the E-Commerce Activity section of the FGCU Office of the Controller’s Procedures Manual, and submit an E-Commerce Activity Request form as directed on the site.

Once the new E-Commerce activity has been approved, the E-Commerce coordinator will work with your department to build the cashiering station and train necessary department personnel in the maintenance of the cashiering station and its products. Department personnel responsible for acting as cashiers and cashier supervisors will be trained prior to your station going online.

TouchNet Marketplace (MP)

Marketplace (MP) is a secure, web-based shopping cart application with online payment capability to provide University departments the ability to accept credit cards as a means of online payment for non-student receivable products and services.  The department will maintain an online store or site, and add products to its inventory for online purchase. Visit the FGCU Marketplace to view examples of existing Marketplace stores.

University departments interested in setting up an online store for their department should peruse the E-Commerce Activity section of the FGCU Office of the Controller’s Procedures Manual, and submit an E-Commerce Activity Request form as directed on the site.  Once the new E-Commerce activity has been approved, the E-Commerce coordinator will work with your department to build the store and train necessary department personnel in the maintenance of the online store and its products.  Department personnel responsible for the reconciliation of the online purchases in your store will be trained by the Student Account Services prior to your store going live online.

TouchNet Mobile Marketplace

Mobile Marketplace is a mobilized version of Marketplace that allows customers to view and purchase goods and services over a mobile device such as a tablet or smart phone in a user-friendly environment.  As with Marketplace, the department will maintain an online store or site, and add products to its inventory for online purchase.  A department can utilize both Marketplace and Mobile Marketplace while maintaining and tracking their inventory in the same place.