Connect With Retention & Graduation Services
At Florida Gulf Coast University, we are dedicated to providing the guidance, resources,
and support you need to navigate your academic journey successfully. From your first
semester to the moment you cross the graduation stage, our team is here to help you
stay on track, overcome challenges, and achieve your goals.
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Have Questions?
Have questions about staying on track for graduation? The Retention & Graduation Services
team at Florida Gulf Coast University is here to help! Check out our FAQs for students
and families for quick answers, or contact us for personalized support with academic
progress, student success resources, and more. We’re here to help you achieve your
goals!
Frequently Asked Questions
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Students
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Where is Retention & Graduation Services located?
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Retention & Graduation Services is located on the second floor of McTarnaghan Hall,
in suite 202.
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What is the easiest way to get in touch with Retention & Graduation Services?
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The easiest way to get in touch with Retention & Graduation Services is to email wingsup@fgcu.edu or stop by our office in McTarnaghan 202. Our office is open Monday-Friday, 8AM-5PM.
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Does receiving an early alert mean I’m in trouble?
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No! An early alert is not a punishment—it’s a way for FGCU to connect students with
helpful resources before small challenges turn into bigger obstacles. The goal is
to support your success.
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How will I know if an early alert has been submitted for me?
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Why would a professor submit an early alert for me?
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What should I do if I receive an early alert?
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If you receive an alert, take action by:
- Checking your FGCU email or phone for outreach from one of our team members, especially
if you are struggling in a course
- Responding promptly to set up a meeting with Retention & Graduation Services
- Taking advantage of recommended campus resources
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Can I ask my professor why they submitted an early alert for me?
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What if I need help but haven’t received an early alert?
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You don’t need to wait for an early alert to seek help! If you are struggling, reach
out to Retention & Graduation Services to get connected to the right support.
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Parents & Families
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Can parents or family members access information about a student’s early alert?
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How can families help if their student receives an early alert?
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Encourage your student to:
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- Check their FGCU email for outreach from our team members
- Schedule a meeting with Retention & Graduation Services
- Use campus resources such as tutoring, counseling, or academic coaching
- Stay proactive in addressing concerns before they impact their academic progress
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Who can I contact if I have concerns about my student’s academic success?
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Contact
Retention & Graduation Services
McTarnaghan Hall 202 (Second Floor)
10501 FGCU Boulevard South
Fort Myers, Florida 33965
(239) 590-7875
wingsup@fgcu.edu
